Privacy Policy

Cobb Moms Helping Cobb, Inc.
Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Cobb Moms Helping Cobb, Inc. ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a donation or request services
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Assistance requests and support details
  • Volunteer participation, service history, and feedback

2. How We Use Your Information

We use collected data for:

  • Providing assistance and support to individuals and families
  • Processing donations and transactions
  • Communicating with you about requests, updates, and opportunities
  • Coordinating volunteer efforts and community outreach
  • Improving website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including assistance updates, volunteer coordination, and important notifications.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying "STOP"
  • You will receive a final confirmation message
  • No further messages will be sent unless you re-opt in
  • All opt-out requests are processed immediately

Message Frequency & Content:

  • Message frequency varies based on your interactions
  • Messages are directly related to your requests or involvement
  • We do not send promotional content without explicit consent

Help & Support:

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, and others

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Information may be shared with subcontractors for operational support (e.g., messaging services), but text messaging opt-in data and consent will never be shared outside of those required services.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

  • Vendors assisting with operations (payment processing, communication tools, etc.)
  • SMS providers solely for delivering messages you consented to receive
  • All providers are contractually required to maintain confidentiality

Legal Compliance:

  • When required by law or legal process
  • To protect our rights or respond to lawful requests

Organizational Changes:

  • In case of merger, restructuring, or transfer of assets
  • Your data remains protected under this policy

5. Data Security

We implement reasonable safeguards, including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security updates
  • Staff training on data protection
  • Breach response procedures
  • Backup and recovery systems

6. Cookies & Tracking Technologies

We use cookies to:

  • Analyze website usage
  • Improve functionality
  • Remember preferences

You may disable cookies in your browser settings, though some features may be limited.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Unsubscribe from emails
  • Opt out of SMS messages by replying "STOP"
  • Request information about how your data is used
  • Withdraw consent at any time

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be posted with the updated effective date.

10. Contact Us

Cobb Moms Helping Cobb, Inc.
Phone: 470-632-6686
Website: https://cobbmoms.org
Email: [email protected]

By using our services, you agree to this Privacy Policy.